This is an important notice for the unavailable of the administrative system – Human Resources Management System (HRMS).  The HRMS will be unavailable on 27th December 2025 (Saturday), from 9:00am to 5:00pm, for undergo technical upgrade at the server level.

During this period, the following systems/services will be inaccessible,

• Manager Self Service (e.g. Recruitment Services for Hiring Managers)
• Employee Self Service (e.g. Payroll & Tax documents, personal/employment records) 
• Careers at HKUST Job Application system
• RPG Progress Tracking
• Online Leave system
• Staff Account Association
• Faculty Online Reporting System
• Student Helper Engagement and Timesheet System
• Student Award System
• Position Management System
• Premise Analysis System
• HR Worklist
• HRMS Staff Support System 
• HKUST Staff App (only the below App services are available)
  1. Activate EV Charger
  2. Door Lock QR code
  3. HKUST Visitor Vehicle Pre-Registration Form
  4. All functions in Campus and Learning
• Centralized Training Administration System
• Research Output System
• Enterprise Content Management
• Flow Portal (e-Form, only the below e-Form is available)
  HKUST Visitor Vehicle Pre-Registration Form 

Thank you for your understanding. Please contact our Service Desk (cchelp@ust.hk) if you need any further assistance. 

Information Technology Services Office 
(x6200, email: cchelp@ust.hk)
15 December 2025