This is an important notice for the unavailable of the administrative system – Student Information System (SIS).  The SIS will be unavailable on 3rd January 2026 (Saturday), from 9:00am to 5:00pm, for undergo technical upgrade at the server level.

During this period, the following systems/services will be inaccessible,

• Alumni Administration System
• API Services
• Class Enrolment Request System
• Contact Management System
• Course Management System
• Credit Transfer System
• Donation System
• Enterprise Content Management
• Faculty and Advisor Center
• Faculty Online Reporting System
• Grade Reporting System
• Graduation and Advisement Services
• HKUST Engage Support System
• Research Project Information System
• RPg Professional Development Course System
• RPg Progress Tracking
• Student Information System
• Flow Portal (e-Form, only the below e-Form is available)
  HKUST Visitor Vehicle Pre-Registration Form 

and any other related systems/services.

Thank you for your understanding. Please reach out to your respective ITSO business engagement contacts or our Service Desk (cchelp@ust.hk) if you need any further assistance. 

Information Technology Services Office
(x6200, email: cchelp@ust.hk)
22 December 2025